Shipping Policy
Shipping Policy
At Nonna Bella, we’re committed to getting your sourdough essentials to you as smoothly as possible. We ship within the US only. Below is an overview of our shipping process for our various product types.
Nonna Bella Dehydrated Sourdough Starter
Our 10g Nonna Bella Dehydrated Sourdough Starter is shipped directly from our home-based stores in Reno, Nevada, or Bentonville, Arkansas, using USPS First Class Mail with tracking. Shipping typically takes 1–5 business days, depending on your location. You’ll receive a tracking number via email once your order ships. Please note that delivery times may vary due to postal delays or holidays.
Print-on-Demand Items
Our print-on-demand items, such as apparel and accessories, are fulfilled by a trusted production partner within the US. Shipping times typically range from 3–10 business days, depending on your location. Exact shipping details, including estimated delivery times and tracking information, are provided in each product listing and in your order confirmation email.
Baking Essentials
Our baking essentials, such as bread baskets, sourdough jars, and lames, are fulfilled by a fulfillment partner. Shipping times can vary depending on the partner’s location and inventory, typically taking 15–45 days, with potential delays up to 60 days during peak holiday seasons. Some partners may offer faster shipping options (7–15 days) at an additional cost. Please check the specific product listing for detailed shipping information, including estimated delivery times and tracking details.
Important Notes
- US Shipping Only: We currently ship within the United States only.
- Tracking: Tracking information is provided via email once your order ships. For baking essentials, tracking updates may take 5–7 days to appear.
- Delays: Nonna Bella is not responsible for delays caused by shipping carriers or external factors like holidays. We recommend ordering early if you need your items by a specific date.
Have questions? Contact us at support@italiansourdough.com.